/*
 * KoliCall Guest — phone FAB + intake modal + call stage
 * All classes prefixed .kc-guest-* (owned by Modules/KoliCall guest flow).
 */

/* ── Floating phone button (FAB) ───────────────────────────────────── */
.kc-guest-fab {
    position: fixed;
    bottom: 24px;
    right: 24px;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: #22c55e;
    color: #ffffff;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    cursor: pointer;
    border: 0;
    outline: 0;
    z-index: 2147483600;
    box-shadow: 0 6px 18px rgba(0, 0, 0, 0.18);
    transition: transform 0.2s ease, background 0.2s ease;
    animation: kc-guest-pulse 2.4s infinite;
    -webkit-tap-highlight-color: transparent;
}

.kc-guest-fab:hover,
.kc-guest-fab:focus { transform: scale(1.06); background: #16a34a; color: #ffffff; outline: 0; }
.kc-guest-fab:active { transform: scale(0.98); }
.kc-guest-fab svg { width: 26px; height: 26px; display: block; pointer-events: none; }

@keyframes kc-guest-pulse {
    0%   { box-shadow: 0 6px 18px rgba(0, 0, 0, 0.18), 0 0 0 0   rgba(34, 197, 94, 0.55); }
    70%  { box-shadow: 0 6px 18px rgba(0, 0, 0, 0.18), 0 0 0 14px rgba(34, 197, 94, 0);    }
    100% { box-shadow: 0 6px 18px rgba(0, 0, 0, 0.18), 0 0 0 0   rgba(34, 197, 94, 0);    }
}

@media (prefers-reduced-motion: reduce) { .kc-guest-fab { animation: none; } }

@media (max-width: 576px) {
    .kc-guest-fab { width: 48px; height: 48px; bottom: 16px; right: 16px; }
    .kc-guest-fab svg { width: 22px; height: 22px; }
}

/* ── Modal backdrop + shell ────────────────────────────────────────── */
.kc-guest-modal-backdrop {
    position: fixed;
    inset: 0;
    background: rgba(15, 23, 42, 0.55);
    z-index: 2147483601;
    display: none;
    align-items: center;
    justify-content: center;
    padding: 16px;
}

.kc-guest-modal-backdrop.kc-open { display: flex; animation: kc-guest-fadein 0.15s ease; }
@keyframes kc-guest-fadein { from { opacity: 0; } to { opacity: 1; } }

.kc-guest-modal {
    position: relative;
    background: #ffffff;
    border-radius: 14px;
    width: 100%;
    max-width: 460px;
    padding: 24px;
    box-shadow: 0 20px 50px rgba(0, 0, 0, 0.25);
    font-family: inherit;
    color: #0f172a;
    max-height: calc(100vh - 32px);
    overflow-y: auto;
}

.kc-guest-modal.kc-guest-modal-wide { max-width: 540px; }

.kc-guest-modal .kc-guest-title {
    margin: 0 0 8px;
    font-size: 20px;
    font-weight: 700;
    color: #0f172a;
    line-height: 1.3;
    padding-right: 40px; /* leave room for top-right X */
}

.kc-guest-modal .kc-guest-sub {
    margin: 0 0 18px;
    font-size: 14px;
    line-height: 1.5;
    color: #475569;
}

.kc-guest-modal .kc-guest-error {
    background: #fef2f2;
    color: #991b1b;
    padding: 10px 12px;
    border-radius: 8px;
    margin-bottom: 14px;
    font-size: 13px;
    line-height: 1.4;
    border: 1px solid #fecaca;
}

/* ── Modal close X (top-right) ─────────────────────────────────────── */
.kc-guest-modal-close {
    position: absolute;
    top: 12px;
    right: 12px;
    width: 36px;
    height: 36px;
    border-radius: 8px;
    border: 0;
    background: transparent;
    color: #64748b;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    transition: background 0.15s, color 0.15s;
}

.kc-guest-modal-close:hover,
.kc-guest-modal-close:focus { background: #f1f5f9; color: #0f172a; outline: 0; }

.kc-guest-modal-close svg { width: 18px; height: 18px; pointer-events: none; }

/* ── SVG flag wrapper ──────────────────────────────────────────────── */
.kc-guest-flag {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 28px;
    height: 20px;
    border-radius: 3px;
    overflow: hidden;
    box-shadow: 0 0 0 1px rgba(15, 23, 42, 0.08);
    flex-shrink: 0;
    background: #f1f5f9;
}

.kc-guest-flag svg,
.kc-guest-flag img { width: 100%; height: 100%; display: block; object-fit: cover; }

.kc-guest-flag-sm { width: 22px; height: 16px; }
.kc-guest-flag-sm img { width: 22px; height: 16px; }

/* ── Step 1 — language pills ──────────────────────────────────────── */
.kc-guest-langs {
    display: grid;
    grid-template-columns: 1fr;
    gap: 10px;
    margin-bottom: 12px;
}

.kc-guest-lang {
    appearance: none;
    -webkit-appearance: none;
    border: 1.5px solid #e2e8f0;
    background: #ffffff;
    color: #0f172a;
    padding: 12px 16px;
    border-radius: 10px;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 12px;
    font-size: 15px;
    text-align: left;
    transition: border-color 0.15s, background 0.15s, transform 0.05s;
}

.kc-guest-lang:hover { border-color: #22c55e; background: #f0fdf4; }
.kc-guest-lang:active { transform: scale(0.99); }

.kc-guest-lang-active {
    border-color: #22c55e;
    background: #f0fdf4;
    box-shadow: inset 0 0 0 1px #22c55e;
}

.kc-guest-lang-label { font-weight: 500; }

.kc-guest-lang-check {
    margin-left: auto;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 24px;
    height: 24px;
    border-radius: 50%;
    background: #22c55e;
    color: #ffffff;
}

.kc-guest-lang-check svg { width: 14px; height: 14px; }

/* ── Step 2 — form ────────────────────────────────────────────────── */
.kc-guest-form {
    display: flex;
    flex-direction: column;
    gap: 14px;
}

.kc-guest-field {
    display: flex;
    flex-direction: column;
    gap: 6px;
}

.kc-guest-field-label {
    font-size: 13px;
    font-weight: 600;
    color: #334155;
}

.kc-guest-input {
    appearance: none;
    -webkit-appearance: none;
    border: 1px solid #cbd5e1;
    border-radius: 8px;
    padding: 10px 12px;
    font-size: 14px;
    color: #0f172a;
    background: #ffffff;
    transition: border-color 0.15s, box-shadow 0.15s;
    width: 100%;
    box-sizing: border-box;
}

.kc-guest-input:focus { outline: 0; border-color: #22c55e; box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.18); }

.kc-guest-row-2 {
    display: grid;
    grid-template-columns: 1fr 1fr;
    gap: 12px;
}

@media (max-width: 480px) {
    .kc-guest-row-2 { grid-template-columns: 1fr; }
}

/* Geo cascade block — wraps the state + city row. Made explicit so no
   inherited rule (e.g. a theme-level "display:none on bare divs") can
   accidentally hide the il/ilçe dropdowns. */
.kc-guest-geo-block {
    display: block;
    visibility: visible;
    opacity: 1;
    width: 100%;
    min-height: 0;
}

/* ── Segmented control (individual/corporate, WA Y/N, same/diff) ───── */
.kc-guest-segmented {
    display: inline-flex;
    width: 100%;
    border: 1px solid #cbd5e1;
    border-radius: 10px;
    overflow: hidden;
    background: #f8fafc;
}

.kc-guest-segmented-sub { margin-top: 8px; }

.kc-guest-seg-btn {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    flex: 1 1 0;
    padding: 10px 12px;
    background: transparent;
    color: #475569;
    cursor: pointer;
    font-size: 14px;
    font-weight: 500;
    transition: background 0.15s, color 0.15s;
}

.kc-guest-seg-btn + .kc-guest-seg-btn { border-left: 1px solid #cbd5e1; }
.kc-guest-seg-btn:hover { background: #f1f5f9; color: #0f172a; }

.kc-guest-seg-active {
    background: #22c55e;
    color: #ffffff;
}

.kc-guest-seg-active:hover { background: #16a34a; color: #ffffff; }

/* ── Residence country dropdown (searchable, flagcdn images) ──────── */
.kc-guest-country-wrap-res {
    position: relative;
}

.kc-guest-country-trigger {
    appearance: none;
    -webkit-appearance: none;
    border: 1px solid #cbd5e1;
    background: #ffffff;
    border-radius: 8px;
    padding: 10px 12px;
    display: flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    font-size: 14px;
    color: #0f172a;
    width: 100%;
    transition: border-color 0.15s, box-shadow 0.15s;
    text-align: left;
}

.kc-guest-country-trigger:hover { border-color: #94a3b8; }
.kc-guest-country-trigger:focus { outline: 0; border-color: #22c55e; box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.18); }

.kc-guest-country-trigger .kc-guest-country-label { flex: 1 1 auto; font-weight: 500; }

.kc-guest-country-panel-res {
    position: absolute;
    top: calc(100% + 4px);
    left: 0;
    right: 0;
    max-height: 360px;
    min-width: 280px;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    z-index: 2147483602;
    display: none;
    flex-direction: column;
    overflow: hidden;
}

/* Phone-picker variant: the trigger button is narrow (just flag+dial), so
   we override right:auto and let the panel extend to ~340px so full country
   names ("Birleşik Arap Emirlikleri" etc.) don't get clipped. */
.kc-guest-phone-country-wrap .kc-guest-country-panel-res {
    right: auto;
    min-width: 340px;
    width: max-content;
    max-width: calc(100vw - 48px);
}

.kc-guest-country-panel-res.kc-open { display: flex; }

.kc-guest-country-search {
    position: relative;
    padding: 8px;
    border-bottom: 1px solid #e2e8f0;
    background: #f8fafc;
    display: flex;
    align-items: center;
    gap: 6px;
}

.kc-guest-country-search-icon {
    display: inline-flex;
    align-items: center;
    color: #64748b;
    padding-left: 4px;
}

.kc-guest-country-search-icon svg { width: 16px; height: 16px; }

.kc-guest-country-search-input {
    flex: 1 1 auto;
    border: 0;
    background: transparent;
    padding: 6px 4px;
    font-size: 14px;
    color: #0f172a;
    outline: 0;
}

.kc-guest-country-options {
    overflow-y: auto;
    padding: 6px;
    display: flex;
    flex-direction: column;
    gap: 2px;
}

.kc-guest-country-opt {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    background: transparent;
    text-align: left;
    padding: 8px 10px;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    border-radius: 6px;
    font-size: 14px;
    color: #0f172a;
}

.kc-guest-country-opt:hover { background: #f0fdf4; }
.kc-guest-country-opt-active { background: #ecfdf5; box-shadow: inset 0 0 0 1px #22c55e; }

.kc-guest-country-opt-name { flex: 1 1 auto; }
.kc-guest-country-opt-iso { color: #94a3b8; font-size: 12px; font-weight: 600; }

/* ── Phone picker (custom, no intlTelInput) ───────────────────────── */
.kc-guest-phone-row {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 8px;
    align-items: stretch;
}

.kc-guest-phone-country-wrap {
    position: relative;
}

.kc-guest-phone-trigger {
    width: auto;
    min-width: 110px;
    gap: 6px;
    padding: 10px 10px;
}

.kc-guest-phone-trigger .kc-guest-country-code {
    font-weight: 600;
    color: #0f172a;
}

.kc-guest-phone-number {
    min-width: 0; /* let grid shrink the input */
}

/* ── Phone row — country code button + number input (legacy) ─────── */
.kc-guest-phone-row {
    display: grid;
    grid-template-columns: auto 1fr;
    gap: 8px;
    align-items: stretch;
}

.kc-guest-country-wrap {
    position: relative;
}

.kc-guest-country-btn {
    appearance: none;
    -webkit-appearance: none;
    border: 1px solid #cbd5e1;
    background: #ffffff;
    border-radius: 8px;
    padding: 8px 10px;
    display: inline-flex;
    align-items: center;
    gap: 6px;
    cursor: pointer;
    font-size: 14px;
    color: #0f172a;
    min-height: 100%;
    transition: border-color 0.15s, box-shadow 0.15s;
}

.kc-guest-country-btn:hover { border-color: #94a3b8; }
.kc-guest-country-btn:focus { outline: 0; border-color: #22c55e; box-shadow: 0 0 0 3px rgba(34, 197, 94, 0.18); }

.kc-guest-country-code { font-weight: 600; }

.kc-guest-chevron svg { width: 14px; height: 14px; color: #64748b; }

.kc-guest-country-panel {
    position: absolute;
    top: calc(100% + 4px);
    left: 0;
    min-width: 220px;
    max-height: 280px;
    overflow-y: auto;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.12);
    z-index: 2147483602;
    padding: 6px;
    display: none;
    flex-direction: column;
    gap: 2px;
}

.kc-guest-country-panel.kc-open { display: flex; }

.kc-guest-country-opt {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    background: transparent;
    text-align: left;
    padding: 8px 10px;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    border-radius: 6px;
    font-size: 14px;
    color: #0f172a;
}

.kc-guest-country-opt:hover { background: #f0fdf4; }
.kc-guest-country-opt .kc-guest-country-name { color: #64748b; margin-left: auto; font-size: 13px; }
.kc-guest-country-other { font-weight: 600; color: #475569; justify-content: center; }
.kc-guest-country-other:hover { background: #f1f5f9; color: #0f172a; }

.kc-guest-phone-input { min-width: 0; }

/* ── Email autocomplete dropdown ───────────────────────────────────── */
.kc-guest-email-wrap {
    position: relative;
}

.kc-guest-email-suggest {
    position: absolute;
    top: calc(100% + 4px);
    left: 0;
    right: 0;
    background: #ffffff;
    border: 1px solid #e2e8f0;
    border-radius: 10px;
    box-shadow: 0 8px 24px rgba(0, 0, 0, 0.10);
    z-index: 2147483602;
    padding: 6px;
    display: none;
    flex-direction: column;
    gap: 2px;
    max-height: 240px;
    overflow-y: auto;
}

.kc-guest-email-suggest.kc-open { display: flex; }

.kc-guest-email-opt {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    background: transparent;
    text-align: left;
    padding: 8px 10px;
    display: inline-flex;
    align-items: center;
    gap: 10px;
    cursor: pointer;
    border-radius: 6px;
    font-size: 14px;
    color: #0f172a;
}

.kc-guest-email-opt:hover { background: #f0fdf4; }
.kc-guest-email-opt-domain { font-weight: 500; }
.kc-guest-email-opt-tag {
    margin-left: auto;
    font-size: 11px;
    font-weight: 600;
    color: #16a34a;
    background: #dcfce7;
    padding: 2px 6px;
    border-radius: 4px;
}

.kc-guest-email-opt-custom { color: #475569; font-style: italic; }
.kc-guest-email-opt-custom:hover { background: #f1f5f9; color: #0f172a; }

.kc-guest-email-opt-prefix { color: #94a3b8; font-weight: 400; }

/* ── Service cards grid ───────────────────────────────────────────── */
.kc-guest-fieldset {
    border: 0;
    padding: 0;
    margin: 0;
    display: flex;
    flex-direction: column;
    gap: 8px;
}

.kc-guest-services-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 10px;
}

@media (max-width: 480px) {
    .kc-guest-services-grid { grid-template-columns: 1fr; }
}

.kc-guest-service {
    appearance: none;
    -webkit-appearance: none;
    border: 1.5px solid #e2e8f0;
    background: #ffffff;
    color: #0f172a;
    border-radius: 10px;
    padding: 12px 12px 12px 14px;
    cursor: pointer;
    display: flex;
    align-items: center;
    gap: 10px;
    text-align: left;
    transition: border-color 0.15s, background 0.15s, transform 0.05s;
    position: relative;
}

.kc-guest-service:hover { border-color: #22c55e; background: #f0fdf4; }
.kc-guest-service:active { transform: scale(0.99); }

.kc-guest-service-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    border-radius: 8px;
    background: #f1f5f9;
    color: #16a34a;
    flex-shrink: 0;
    transition: background 0.15s, color 0.15s;
}

.kc-guest-service-icon svg { width: 20px; height: 20px; }

.kc-guest-service-label {
    font-size: 13.5px;
    font-weight: 500;
    line-height: 1.3;
}

.kc-guest-service-check {
    position: absolute;
    top: 8px;
    right: 8px;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 20px;
    height: 20px;
    border-radius: 50%;
    background: #22c55e;
    color: #ffffff;
}

.kc-guest-service-check svg { width: 12px; height: 12px; }

.kc-guest-service-active {
    border-color: #22c55e;
    background: #f0fdf4;
    box-shadow: inset 0 0 0 1px #22c55e;
}

.kc-guest-service-active .kc-guest-service-icon {
    background: #22c55e;
    color: #ffffff;
}

/* ── Actions / buttons ────────────────────────────────────────────── */
.kc-guest-actions {
    display: flex;
    gap: 10px;
    margin-top: 18px;
    flex-wrap: wrap;
}

.kc-guest-actions-end { justify-content: flex-end; }

.kc-guest-primary,
.kc-guest-secondary,
.kc-guest-close {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    padding: 11px 18px;
    border-radius: 8px;
    cursor: pointer;
    font-size: 14px;
    font-weight: 600;
    transition: background 0.15s, transform 0.05s;
}

.kc-guest-primary { background: #22c55e; color: #ffffff; flex: 1 1 auto; }
.kc-guest-primary:hover  { background: #16a34a; }
.kc-guest-primary:active { transform: scale(0.99); }

.kc-guest-secondary { background: #f1f5f9; color: #0f172a; }
.kc-guest-secondary:hover { background: #e2e8f0; }

.kc-guest-close { background: #f1f5f9; color: #0f172a; padding: 8px 16px; }
.kc-guest-close:hover { background: #e2e8f0; }

/* ── Spinner / call stage ─────────────────────────────────────────── */
.kc-guest-spinner-row {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 18px 0;
}

.kc-guest-spinner {
    width: 40px;
    height: 40px;
    color: #22c55e;
    animation: kc-guest-spin 1s linear infinite;
}

@keyframes kc-guest-spin { to { transform: rotate(360deg); } }
@media (prefers-reduced-motion: reduce) { .kc-guest-spinner { animation-duration: 4s; } }

.kc-guest-agent-line {
    text-align: center;
    margin: 0 0 12px;
    font-size: 15px;
    color: #0f172a;
}

.kc-guest-call-timer {
    text-align: center;
    margin: 14px 0 18px;
}

.kc-guest-call-timer-value {
    font-family: 'SF Mono', 'Menlo', 'Consolas', monospace;
    font-size: 30px;
    font-weight: 700;
    color: #16a34a;
    letter-spacing: 1px;
    font-variant-numeric: tabular-nums;
}

.kc-guest-call-controls {
    display: flex;
    justify-content: center;
    align-items: center;
    gap: 18px;
    margin-top: 16px;
}

.kc-guest-call-mute,
.kc-guest-call-hangup {
    appearance: none;
    -webkit-appearance: none;
    border: 0;
    width: 56px;
    height: 56px;
    border-radius: 50%;
    cursor: pointer;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    color: #ffffff;
    transition: transform 0.08s ease, background 0.15s ease, box-shadow 0.15s ease;
    box-shadow: 0 4px 12px rgba(0, 0, 0, 0.18);
}

.kc-guest-call-mute  { background: #475569; }
.kc-guest-call-mute:hover { background: #334155; }
.kc-guest-call-mute.kc-guest-muted { background: #ef4444; }
.kc-guest-call-mute.kc-guest-muted:hover { background: #dc2626; }

.kc-guest-call-hangup { background: #ef4444; }
.kc-guest-call-hangup:hover { background: #dc2626; }

.kc-guest-call-mute:active,
.kc-guest-call-hangup:active { transform: scale(0.96); }

.kc-guest-call-mute svg,
.kc-guest-call-hangup svg { width: 22px; height: 22px; pointer-events: none; }

/* ── Mobile tweaks ────────────────────────────────────────────────── */
@media (max-width: 480px) {
    .kc-guest-modal { padding: 18px; border-radius: 12px; }
    .kc-guest-modal .kc-guest-title { font-size: 18px; }
    .kc-guest-actions { flex-direction: column-reverse; }
    .kc-guest-actions .kc-guest-primary,
    .kc-guest-actions .kc-guest-secondary { width: 100%; }

    /* iOS Safari auto-zooms when focusing inputs with font-size < 16px.
       The post-zoom viewport can leave the submit button off-screen and
       feel like "the button doesn't work" — push every focusable form
       control to 16px on mobile to suppress that zoom. */
    .kc-guest-input,
    .kc-guest-country-trigger,
    .kc-guest-country-search-input,
    .kc-guest-phone-trigger,
    .kc-guest-phone-input { font-size: 16px; }

    /* Touch-friendly hit targets: WCAG 2.5.5 / Apple HIG both want ≥44px.
       touch-action: manipulation kills the 300ms tap delay so a single
       tap on submit fires immediately instead of waiting for a possible
       double-tap-zoom gesture. */
    .kc-guest-primary,
    .kc-guest-secondary { min-height: 48px; padding: 14px 18px; font-size: 15px; touch-action: manipulation; }
}

/* ── Smart shipment card (Sipariş Kartı) — Phase 3c ─────────────────────
   The agent builds the card during the call, fans out to the guest via
   the public guest channel, the guest reviews and approves/rejects. */
.kc-guest-call-photo {
    background: #fff; color: #2563EB;
    border: 2px solid #fff; border-radius: 999px;
    width: 56px; height: 56px;
    display: inline-flex; align-items: center; justify-content: center;
    box-shadow: 0 4px 12px rgba(0,0,0,0.15);
    margin-left: 8px; cursor: pointer; padding: 0;
}
.kc-guest-call-photo svg { width: 22px; height: 22px; }
.kc-guest-call-photo.kc-guest-uploading { opacity: .5; cursor: progress; }

.kc-guest-photo-strip { margin: 12px 0 4px; padding: 8px 12px; background: #f1f5f9; border-radius: 8px; }
.kc-guest-photo-strip-label { font-size: 11px; color: #64748b; text-transform: uppercase; letter-spacing: .3px; font-weight: 600; margin-bottom: 4px; }
.kc-guest-photo-strip-grid { display: flex; flex-wrap: wrap; gap: 6px; }
.kc-guest-photo-strip-thumb { width: 48px; height: 48px; object-fit: cover; border-radius: 4px; border: 1px solid #e5e7eb; }
.kc-guest-photo-strip-status { font-size: 12px; color: #2563EB; margin-top: 4px; font-style: italic; }

.kc-guest-card {
    margin: 14px 0 6px;
    background: #fff;
    border: 1px solid #e5e7eb;
    border-radius: 14px;
    overflow: hidden;
    box-shadow: 0 6px 18px rgba(0,0,0,0.10);
    text-align: left;
}
.kc-guest-card--approved { border-color: #10B981; }
.kc-guest-card--rejected { border-color: #EF4444; }

.kc-guest-card__head {
    padding: 12px 14px;
    background: linear-gradient(90deg, #2563EB 0%, #1E40AF 100%);
    color: #fff;
    display: flex; align-items: center; justify-content: space-between; gap: 8px;
    font-weight: 700; font-size: 14px;
}
.kc-guest-card__title { display: inline-flex; align-items: center; gap: 6px; }
.kc-guest-card__status {
    font-size: 11px; font-weight: 700; text-transform: uppercase;
    padding: 3px 8px; border-radius: 999px;
    background: rgba(255,255,255,0.22); color: #fff;
}
.kc-guest-card__status--approved { background: #10B981; }
.kc-guest-card__status--rejected { background: #EF4444; }
.kc-guest-card__status--pending  { background: #F59E0B; }

.kc-guest-card__body { padding: 12px 14px; font-size: 13.5px; color: #111827; }
.kc-guest-card__row { display: flex; gap: 10px; padding: 5px 0; border-bottom: 1px dashed #f3f4f6; }
.kc-guest-card__row:last-child { border-bottom: none; }
.kc-guest-card__row-label { color: #6b7280; flex: 0 0 110px; font-weight: 600; font-size: 12.5px; }
.kc-guest-card__row-value { color: #111827; flex: 1; word-break: break-word; }

.kc-guest-card__photos { display: flex; flex-wrap: wrap; gap: 6px; padding: 8px 14px 0; }
.kc-guest-card__photo { width: 72px; height: 72px; border-radius: 6px; object-fit: cover; border: 1px solid #e5e7eb; }

.kc-guest-card__items { padding: 6px 14px 4px; }
.kc-guest-card__items-label { font-size: 11px; color: #6b7280; text-transform: uppercase; letter-spacing: .3px; font-weight: 600; margin-bottom: 4px; }
.kc-guest-card__item { display: flex; justify-content: space-between; font-size: 13px; padding: 4px 0; border-bottom: 1px dotted #f3f4f6; }
.kc-guest-card__item:last-child { border-bottom: none; }
.kc-guest-card__item-name { color: #111827; }
.kc-guest-card__item-qty  { color: #6b7280; font-variant-numeric: tabular-nums; }

.kc-guest-card__total {
    padding: 10px 14px; background: #f9fafb;
    font-weight: 700; display: flex; justify-content: space-between; font-size: 14px;
}
.kc-guest-card__declaration { padding: 10px 14px; font-size: 12.5px; color: #6b7280; background: #fffbeb; border-top: 1px solid #fef3c7; }

.kc-guest-card__reject-reason { padding: 10px 14px; background: #fef2f2; color: #991b1b; font-size: 13px; border-top: 1px solid #fecaca; }

.kc-guest-card__actions { display: flex; gap: 8px; padding: 12px 14px; background: #f9fafb; border-top: 1px solid #e5e7eb; }
.kc-guest-card-btn {
    flex: 1; padding: 11px 14px; border-radius: 10px; font-size: 14px; font-weight: 700;
    border: none; cursor: pointer; transition: transform .08s, opacity .15s; min-height: 44px;
}
.kc-guest-card-btn:active { transform: scale(0.98); }
.kc-guest-card-btn:disabled { opacity: .55; cursor: not-allowed; }
.kc-guest-card-btn--approve { background: #10B981; color: #fff; }
.kc-guest-card-btn--approve:hover { background: #059669; }
.kc-guest-card-btn--reject  { background: #fff; color: #DC2626; border: 1px solid #DC2626; }
.kc-guest-card-btn--reject:hover { background: #fef2f2; }
.kc-guest-card-btn--cancel  { background: #fff; color: #374151; border: 1px solid #e5e7eb; }
.kc-guest-card-btn--cancel:hover { background: #f3f4f6; }

.kc-guest-card__reject-box { padding: 10px 14px 12px; border-top: 1px solid #e5e7eb; }
.kc-guest-card__reject-label { display: block; font-size: 12px; color: #6b7280; font-weight: 600; text-transform: uppercase; letter-spacing: .3px; margin-bottom: 6px; }
.kc-guest-card__reject-input {
    width: 100%; min-height: 60px; padding: 9px 11px;
    border: 1px solid #e5e7eb; border-radius: 8px; font-size: 14px;
    outline: none; resize: vertical;
}
.kc-guest-card__reject-input:focus { border-color: #DC2626; box-shadow: 0 0 0 3px rgba(220,38,38,.12); }

.kc-guest-card__footer { padding: 10px 14px; background: #f9fafb; font-size: 13px; font-weight: 600; color: #374151; text-align: center; }

/* ── Faz B — step_mirror address form (BUG 5: matches agent wizard) ───── */
.kc-guest-ptype { display: grid; grid-template-columns: 1fr 1fr; gap: 8px; margin-bottom: 10px; }
.kc-guest-ptype-opt { padding: 10px 12px; border: 1.5px solid #E2E8F0; border-radius: 10px; background: #fff; cursor: pointer; font-size: 14px; font-weight: 600; color: #1E293B; }
.kc-guest-ptype-opt.is-active { border-color: #0A4F95; background: #EDF2FB; color: #0A4F95; }
.kc-guest-phone-wrap { display: flex; gap: 6px; align-items: stretch; }
.kc-guest-phone-prefix { display: flex; align-items: center; gap: 5px; padding: 0 10px; border: 1px solid #E2E8F0; border-radius: 8px; background: #F8FAFC; font-weight: 700; color: #1E293B; font-size: 14px; flex-shrink: 0; }
.kc-guest-phone-prefix img { width: 22px; height: 16px; border-radius: 2px; object-fit: cover; box-shadow: 0 0 0 1px rgba(0,0,0,.1); }
.kc-guest-phone-wrap .kc-guest-input { flex: 1; }
.kc-guest-readonly-country { display: flex; align-items: center; gap: 6px; padding: 10px 12px; border: 1px solid #E2E8F0; border-radius: 8px; background: #F8FAFC; font-weight: 600; color: #1E293B; font-size: 14px; }
.kc-guest-readonly-country img { width: 22px; height: 16px; border-radius: 2px; object-fit: cover; box-shadow: 0 0 0 1px rgba(0,0,0,.1); }
.kc-guest-street-wrap { position: relative; }
.kc-guest-street-sugg { display: none; position: absolute; top: calc(100% + 4px); left: 0; right: 0; z-index: 50; max-height: 220px; overflow-y: auto; background: #fff; border: 1px solid #E2E8F0; border-radius: 10px; box-shadow: 0 8px 24px rgba(0,0,0,.12); }
.kc-guest-street-sugg.is-open { display: block; }
.kc-guest-street-item { padding: 8px 12px; font-size: 14px; color: #1E293B; cursor: pointer; border-bottom: 1px solid #F1F5F9; }
.kc-guest-street-item:last-child { border-bottom: none; }
.kc-guest-street-item:hover { background: #EDF2FB; }
.kc-guest-street-item small { display: block; color: #64748B; font-size: 11px; }

/* ── Faz B — step_mirror quote cards (BUG 6: matches agent wizard) ────── */
.ncw-quote { position: relative; padding: 16px 18px; border: 1px solid #E2E8F0; border-radius: 14px; background: #fff; margin-bottom: 12px; }
.ncw-quote--recommended { border: 1px solid #0A4F95; }
.ncw-quote--recommended::before { content: ""; position: absolute; left: 0; top: 12px; bottom: 12px; width: 3px; background: #0A4F95; border-radius: 0 3px 3px 0; }
.ncw-quote-rec-pill { position: absolute; top: -10px; left: 16px; display: inline-flex; align-items: center; gap: .25rem; font-size: 10px; font-weight: 800; padding: .2rem .65rem; background: #0A4F95; color: #fff; border-radius: 999px; text-transform: uppercase; letter-spacing: .5px; }
.ncw-quote-body { display: grid; grid-template-columns: 56px 1fr auto; gap: 14px; align-items: center; }
.ncw-quote-logo { width: 56px; height: 56px; border-radius: 12px; display: flex; align-items: center; justify-content: center; overflow: hidden; background: #F8FAFC; font-size: 24px; }
.ncw-quote-logo img { width: 100%; height: 100%; object-fit: contain; }
.ncw-quote-info { min-width: 0; }
.ncw-quote-name { font-weight: 700; font-size: 15px; color: #1E293B; line-height: 1.2; }
.ncw-quote-line { font-size: 12.5px; color: #64748B; margin-top: 4px; }
.ncw-quote-customs { display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; font-weight: 600; padding: 3px 8px; border-radius: 6px; margin-top: 5px; }
.ncw-quote-customs--ddp { background: #D1FAE5; color: #047857; }
.ncw-quote-price-col { display: flex; flex-direction: column; align-items: flex-end; }
.ncw-quote-price { font-size: 22px; font-weight: 800; color: #1E293B; line-height: 1; white-space: nowrap; }
.ncw-quote .kc-guest-card-btn { margin-top: 12px; width: 100%; }
@media (max-width: 480px) {
  .ncw-quote-body { grid-template-columns: 48px 1fr; }
  .ncw-quote-price-col { grid-column: 1 / -1; align-items: flex-start; padding-top: 8px; border-top: 1px dashed #E2E8F0; margin-top: 8px; }
}

/* ── Faz B — step_mirror summary (BUG 9: detailed) ───────────────────── */
.kc-guest-sum-route { display: flex; align-items: center; justify-content: center; gap: 12px; padding: 12px; background: linear-gradient(135deg,#EDF2FB,#F8FAFC); border-radius: 10px; margin: 8px 0; font-weight: 700; color: #1E293B; font-size: 14px; }
.kc-guest-sum-route.is-domestic { background: linear-gradient(135deg,#D1FAE5,#F0FDF4); }
.kc-guest-sum-route img { width: 30px; height: 22px; border-radius: 4px; object-fit: cover; box-shadow: 0 0 0 1px rgba(0,0,0,.1); }
.kc-guest-sum-row { display: flex; justify-content: space-between; gap: 10px; padding: 7px 0; border-bottom: 1px dashed #F1F5F9; font-size: 13px; }
.kc-guest-sum-row:last-of-type { border-bottom: none; }
.kc-guest-sum-label { color: #64748B; font-weight: 600; flex-shrink: 0; }
.kc-guest-sum-value { color: #1E293B; text-align: right; word-break: break-word; }
.kc-guest-sum-carrier { display: flex; align-items: center; gap: 10px; padding: 10px 0; border-bottom: 1px dashed #F1F5F9; font-size: 13px; color: #1E293B; }
.kc-guest-sum-carrier img { height: 28px; max-width: 80px; object-fit: contain; }
.kc-guest-sum-mode { font-size: 22px; }
.kc-guest-sum-photos { display: flex; flex-wrap: wrap; gap: 6px; padding: 10px 0; }
.kc-guest-sum-photos img { width: 56px; height: 56px; border-radius: 8px; object-fit: cover; border: 1px solid #E2E8F0; }

/* 1.1/1.2 — carrier initials placeholder + customs-excluded */
.kc-carrier-initials { display: inline-flex; align-items: center; justify-content: center; width: 100%; height: 100%; min-width: 40px; min-height: 40px; border-radius: 50%; background: #E2E8F0; color: #475569; font-weight: 800; font-size: 15px; }
.ncw-quote-customs--own { background: #FEF3C7; color: #B45309; }

/* 5.2 — guest mirror delivery method radios */
.kc-guest-delivery { margin: 10px 0; }
.kc-guest-delivery-opt { display: flex; align-items: center; gap: 8px; padding: 10px 12px; border: 1.5px solid #E2E8F0; border-radius: 10px; background: #fff; cursor: pointer; margin-bottom: 6px; font-size: 13px; color: #1E293B; }
.kc-guest-delivery-opt.is-active { border-color: #0A4F95; background: #EDF2FB; }
.kc-guest-delivery-opt input { accent-color: #0A4F95; }

/* 6.x — order card: route (flags + domestic/intl) + carrier logo */
.kc-guest-card-route { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; padding: 10px 14px; background: #EDF2FB; border-radius: 8px; margin: 8px 14px; font-weight: 700; color: #1E293B; font-size: 13px; }
.kc-guest-card-route img { width: 26px; height: 19px; border-radius: 3px; object-fit: cover; box-shadow: 0 0 0 1px rgba(0,0,0,.1); }
.kc-guest-card-route small { width: 100%; font-weight: 700; font-size: 11px; color: #0A4F95; text-transform: uppercase; letter-spacing: .4px; }
.kc-guest-card-carrier { display: flex; align-items: center; gap: 8px; }
.kc-guest-card-carrier img { height: 24px; max-width: 70px; object-fit: contain; }
.kc-guest-card-carrier .kc-carrier-initials { width: 32px; height: 32px; min-width: 32px; min-height: 32px; font-size: 12px; }